Returns and Exchanges

Easy Returns & Free Exchanges

Aromakito gladly accepts returns of undamaged, like-new products for a refund or exchange within 30 days of the original purchase. We want you to feel totally confident in your purchase and in your fragrances, and we'll make sure you get the perfect scent to love. All returns include a shipping/restocking fee of $10 to help cover the cost of shipping and processing the item back into our warehouse. Follow the instructions to begin your return/exchange.

Refund policy

If you're not satisfied with your Aromakito products for any reason, you can return them to us within 30 days if unused and in all its original packaging for a full refund. A restocking/shipping fee of $10 will be charged to the same credit card used for purchase.
All returns include a shipping/restocking fee of $10 to help cover the cost of shipping and processing the item back into our warehouse.
Once your order is placed, we are unable to cancel or change your order. You can easily do an exchange/return once it is received.
Once your order is placed, we are unable to adjust the shipping address or payment method.
Yes! You can easily exchange using the returns link above. Once our warehouse receives your returned product, your exchange order will be processed. Exchanges are completely free and do not include shipping fees.
Exchanged products are final sale and cannot be returned once received

After a sale ends, we can no longer honor sale pricing. You will receive an exchange credit for the value of the sale priced item.
We try to do it lightning fast. Once your return is received at our warehouse, your return will be processed. We aim to process your return within 7 days. Please note that once a credit card refund has been issued, it can take up to 5-7 business days for your bank to reflect that transaction on your account statement.
Items purchased from our website may not be returned at any Aromakito dealer retail
store.
Items purchased in store must be returned to the retailer you purchased from and cannot be returned through our website.
Please do not mix and match products from different orders into returns. If you need to return two orders, please make sure they are in their own boxes with their own labels, so our warehouse can receive them correctly. Multiple products from the same order can be returned together.